The Norman Transcript

Breaking News

Business

June 16, 2013

What to do if you’ve been hacked, Part 2

NORMAN — Last week I told the story of Mary, one of my customers whose Hotmail account was hijacked by the Internet bad guys.

The bad guys were using her account to send scam emails to her friends and relatives, trying to steal as much cash as they could. One relative actually sent the crooks $2,500, thinking he was helping Mary and her family in a time of crisis.

How did the scammers hack into Mary’s Hotmail email account? Unfortunately, without a lot of extensive forensics work, there’s no way to tell exactly how they got in. Internet crooks have a big bag of tricks, some of which (including what the scammers were doing with Mary’s account) are listed on the FBI’s website at fbi.gov/scams-safety/e-scams. Let’s take a look at how the bad guys may have gained control of Mary’s account.

Social engineering: fake verification emails, fake login pages. Many people have reported receiving an email from “Hotmail Customer Care,” requesting that they login and “verify” their accounts. The emails look real and when victims click on the “verify” link, they are sent to a real-looking Hotmail login page. They are, in fact, fakes designed to harvest usernames and passwords; login on the fake page and the bad guys win.

Fake “Vote for me!” emails. You get a real-looking email from a friend asking that you “vote” for them in some online contest, like “Best Picture,” or something like that. You are asked to login to your Facebook account and vote. You click on the link, which leads to a fake-but-real-looking Facebook login page, and you dutifully type in your username and password. Because you use the same password for Facebook as you do for your email, bingo, you’re busted.

Text Only | Photo Reprints
Business
  • Chamber Banquet During annual banquet, Chamber of Commerce promotes moving Norman forward

    Amidst the backdrop of music, dancing, dinner and fellowship, business leader Mike Fowler announced that the time for a quality-of-life initiative in Norman has come. As incoming Norman Chamber of Commerce board chairman, Fowler and ...

    April 18, 2014 1 Photo

  • Women leaders announced

    The Norman Chamber announced the nominees for the 2014 Women’s Leadership Award, which honors female leaders who actively inspire other women to achieve their full potential.  Past recipients of this honor, formerly known as the ATHENA ...

    April 17, 2014

  • Norman use tax takes a hit while Moore sales tax flounders

    Norman use tax took a hit this month while Moore’s sales tax floundered for the first time since sales picked up in the post-tornado recovery period. For the city of Norman, however, sales tax collections are a bright spot on the revenue ...

    April 13, 2014

  • Nextep moves back to Dillard Building, but this time with much larger presence

    In 1997, entrepreneur Brian Fayak was just getting Nextep Inc., a professional employer service, started. Fayak had been working out of his sister’s house in west Norman and was delighted when the opportunity came to rent an executive ...

    April 13, 2014

  • Spotlight

    Chiropractic award Megan Borne, a chiropractic assistant at Sparks Clinic of Chiropractic in Norman, was recently awarded the title of C.A. counselor with the Pinnacle Chiropractic Management Group. She will assist other chiropractic ...

    April 13, 2014

  • Primrose presents Leadership class grads

    On Tuesday, the Norman Chamber of Commerce graduated both Leadership Norman and Tomorrow’s Leaders. Over the past several months, participants attended interactive sessions covering a variety of topics including communication, education, ...

    April 13, 2014

  • Business and restaurant survey online now

    The city of Norman is seeking input from its residents about retail shopping and restaurant opportunities that they would like to see locate to Norman. On Thursday, the city published a link to an online retail and restaurant survey on ...

    April 13, 2014

  • Norman Nation

    In 1964, when my father was a University of Oklahoma student, he and my mother were in desperation car shopping mode because their vehicle had just died. As the story has been told for nearly 50 years, the Ford dealership had not opened ...

    April 13, 2014

  • Spring cleaning: Time to change passwords again

    Are you in the habit of regularly changing the passwords for your online accounts? You should be — changing passwords regularly is a required part of every wise Internet user’s safety routine....

    April 13, 2014

  • Regional partnerships build prosperity

    Job creators shop for sites, regional marketing professionals told Norman’s Economic Development Advisory Board on Thursday. That makes selling the central Oklahoma region with its diversity of site options and amenities a business savvy ...

    April 6, 2014