The Norman Transcript

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April 2, 2013

Volunteers needed

NORMAN — Applications for ombudsman are now being taken by the Areawide Aging Agency.

An ombudsman is a person who visits with residents living in long-term care facilities and informs them of their rights. Volunteers listen to the resident’s concerns they may experience with staff, family or other agencies associated with their care in the facility. They do informal problem solving and support residents and families in solving their own problems.

To become a volunteer in the Ombudsman Program, the applicant must have a concern about older people; be able to work with many types of personalities without being judgmental; be responsible; be willing to follow problems through to their resolution; be able to accept training and supervision; be able to spend at least two hours per week in the program; and be free from conflicts of interest.

Volunteers must also attend a two-day training provided by the Ombudsman Program. The next scheduled training will be from 9 a.m. to 4 p.m. on April 22 and 23 at Canadian Valley Technology Center, 6505 E. Hwy. 66, El Reno.

For more information or to make a reservation to attend, call Shayna Bollinger or Kathryn White, ombudsman supervisor at Areawide Aging Agency, at 942-8500.

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