Protect Your card: For starters, AARP suggests that you simply don’t carry your Medicare card at all, because it’s not necessary. Most healthcare providers already have their patients in their electronic systems and know how to bill you.
But if you really don’t feel comfortable not having it with you, then the Privacy Rights Clearing House, a national consumer resource on identity theft recommends that you make a photocopy of your card and cut it down to wallet size. Then use scissors to cut out the last four digits of your SSN, or take a black marker and cross them out, and carry that instead.
You will, however, need your actual Medicare card with you the first time you visit a new health care provider, who will likely want to make a photocopy of it for their files.
If you’re worried that you’ll need your card in an emergency situation in order to get care, you should know that emergency personnel cannot refuse you care until you show an insurance card. Although you’ll need to come up with billing information before leaving a hospital, that doesn’t mean you won’t receive care.
Lost or stolen cards: If your Medicare card does happen to get lost or stolen, you can replace it by calling Social Security at 800-772-1213. You can also apply for a new card online at ssa.gov/medicarecard or go to your local Social Security office.
If your Medicare card has been lost or stolen, you will need to watch out for Medicare fraud. You can do this by checking your quarterly Medicare summary notices for services or supplies you did not receive. If you spot anything suspicious or wrong, call the Inspector General’s fraud hotline at 800-447-8477.
If you need help identifying Medicare fraud, contact your state Senior Medicare Patrol program. See smpresource.org or call 877-808-2468 for contact information.