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November 8, 2012

Former Norman resident to appear on ‘Undercover Boss’

Ron Lynch — a resident of Norman for 35 years, a graduate of Norman High and a member of the Norman High Basketball Hall of Fame — will be featured on an upcoming episode of CBS’s “Undercover Boss” at 7 p.m. Friday.

Each week, “Undercover Boss,” which is starting its fourth season, follows a different executive as they leave the comfort of their corner office for an undercover mission to examine the inner workings of their companies.

“Being 6 foot, 6 inches tall with a very recognizable look and voice has made it difficult in the past for me to visit our locations without being recognized,” Lynch said. “Going undercover allowed me to step into the shoes of our employees and franchise partners to better learn the ins and outs of what makes our company successful, as well as see objectively where there is room for improvement.”

After high school, Lynch went on to play baseball and basketball at the University of Oklahoma. In 2006, Lynch franchised a Celtic-themed sports pub, Tilted Kilt Pub & Eatery. Currently with 70 open units in the U.S. and Canada and 20 in development, the Tilted Kilt original restaurant concept was developed in the Rio Hotel in Las Vegas in 2003.

Lynch’s own family is very involved in the day-to-day business of Tilted Kilt. Employees at the Tempe-based corporate office who are family members include his brother, wife and two daughters.

“Traditional public houses began when families would open up their home to travelers. Fathers would cook and tend the bar while mothers and daughters would wait tables,” Lynch said. “Participating in ‘Undercover Boss’ allowed me to see if those standards were being delivered to our customers and make changes to our company that will ensure they will be in the future.

For more information, visit www.tiltedkilt.com.

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