The Norman Transcript

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November 6, 2012

Changing with the clients’ needs

NORMAN — Thirty years ago, Monty Moore answered a “help wanted” ad in The Norman Transcript and began a career in insurance that has placed him in the elite top 100 of Farmers Insurance Company’s agencies.

Moore is quick to give credit to the Norman community.

“Some say it is a hard town to break into, but the community has really embraced me,” the Taloga native said. He brushed off the suggestion that it took a lot of hard work to fulfill the words of the ad that promised he could “work his own hours and make $100,000.”

The ad sounded great to the young man who was struggling with a job and “moonlighting” waiting tables. He was soon to be a dad to his first child, and he was yet to finish his degree at the University of Oklahoma.

His first “office” was a desk in the company’s district manager’s office. Fifteen years later, he had grown his agency enough that he could buy his current building on West Gray Street.

The insurance field “gave me a great opportunity to help people and help myself,” he said. His agency has been in the company’s “championship” level for the past 16 years.

Taking care of people in their greatest time of need, whether it is due to a death or property damage, is gratifying, he said, and is a hallmark of him and his staff.

”We are here to give advice, to guide them through crisis, whether it is a storm loss or the loss of a loved one,” Moore said.

The insurance field has changed over the years, moving from strictly one-on-one contact to meeting clients who are motivated by mass marketing. Serving the clients ranges from “helping them every step of the way” in processing claims to those who are comfortable handling their own claims at their computers, he said.

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