The Norman Transcript

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November 3, 2013

Arvest says goodbye to west branch manager

NORMAN — This Halloween held the worst trick or treat for associates of Arvest Bank.

Maggie Fitzgerald, after 26 years of service to Arvest Bank and its customers, is retiring.

Fitzgerald joined Arvest Security Bank in August 1987 as a floating teller. She quickly moved up to a teller and financial service counselor from 1988 to 1997 and was part of the team that opened the west branch.

Once the doors opened at the Arvest west branch, Fitzgerald never left. In November 1998, she became assistant manager, and in August 2000, Fitzgerald was promoted to branch manager.

Fitzgerald’s greatest success and passion was in the service she provided to customers. Her customers expected exceptional service because they had never had anything but the best from Fitzgerald.

Fitzgerald said it was her associates who gave the great service. Fitzgerald genuinely cared for customers, and helping them was her first priority.

When Fitzgerald told one of her customers that she was retiring, the customer started to cry.

Halloween is one of Fitzgerald favorite days and, thus, was the most appropriate day Fitzgerald could have picked to retire. Her Arvest coworkers thank Fitzgerald for her 26 years of service.

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