The Norman Transcript

Opinion

September 15, 2013

Towing nightmare gives Norman a bad name

(Continued)

NORMAN —

I told her I was from out of town and all I had was $155 and asked her if she would please let me use my credit card or give a check for the difference? I was told it doesn’t matter who you are or what the circumstances are if I wanted my car it was cash only. I said what do you suggest I do since I can’t go anywhere to get any more money and she said you want the car it is $212 cash. We called a relative who lived out of town and she went to her ATM and brought us the cash.

Meanwhile, a 16-year-old girl who was driving her mom’s car, that had been towed also, was trying to get her car but her name was not on the car papers.

She got her mom on the phone, but the lady would not talk to her and said she would have to get a signed paper stating she could release the car to her.

By now the young girl was crying and tears were rolling.

Her boyfriend tried to intercede for her and was told to be quiet, not to say another word. You have two choices: Shut up or leave.

By this time, I am praying to God to get me out of here and never give me another reason to ever come back.

Norman, when we come to your city, we expect to be treated better.

I love coming to the athletic events, but what a nightmare and the people we had to deal with could have been nicer and more reasonable. Let’s face it: A company that won’t accept a credit card in this day and age is ridiculous.

What are people who live far off supposed to do? If they are too cheap to pay the credit card fee, then add it to the price.

It is problems like that that probably happen often that cause people to perceive your city in a way that it really is not.

I don’t know if I will be back or not, but just the same: Go OU.

WILLARD HOLSTED

El Reno

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