The Norman Transcript

State/Region

October 14, 2013

Food stamp access restored

(Continued)

NORMAN —

Oklahoma also runs a separate debit card system for other state benefits like unemployment payments. Those cards can be used at ATMs to withdraw cash. Powell said Xerox administers both the EBT and debit card systems, and they both were down initially.

Powell said that some grocery store cashiers had been speculating that the federal government’s shutdown caused the problem, but state officials have been assured that that is not the case. Powell said Oklahoma’s Xerox representative told them that the problems stemmed from a power failure at a data center.

Ohio’s cash and food assistance card payment systems went down at 11 a.m., said Benjamin Johnson, a spokesman for the Ohio Department of Job and Family Services. Johnson said Xerox asked retailers to revert to a manual system, meaning customers could spend up to $50 until the system was restored.

Illinois residents began reporting problems with their cards — known as LINK in that state — on Saturday morning, said Januari Smith, spokeswoman for the Illinois Department of Human Services.

Smith said that typically when the cards aren’t working retailers can call a backup phone number to find out how much money customers have available in their account. But that information also was unavailable because of the outage, so customers weren’t able to use their cards.

Text Only | Photo Reprints
State/Region
  • Board votes to delay plan

    OKLAHOMA CITY — Oklahoma’s State Board of Education voted on Wednesday for a second time to delay a formal plan for adopting new education standards in math and English amid opposition to the proposal from three education groups that ...

    July 24, 2014

  • Sentencing delayed for Oklahoma tea party leader

    OKLAHOMA CITY — Formal sentencing for the co-founder of the Sooner Tea Party on felony blackmail and computer crimes convictions has been delayed....

    July 23, 2014

  • Heat advisory issued for much of Oklahoma

    TULSA — The National Weather Service has issued a heat advisory through late today for much of the state as stifling heat and humidity continue to affect Oklahoma this week....

    July 23, 2014

  • 34 OSBI agents graduate investigative academy

    OKLAHOMA CITY — Thirty-four agents are graduating from the Oklahoma State Bureau of Investigation Advanced Investigative Academy....

    July 23, 2014

  • Okla. legislator doctor wants minors quarantined

    OKLAHOMA CITY — A state lawmaker who is one of two doctors in the Oklahoma Legislature is insisting that unaccompanied immigrant minors being housed at Fort Sill be quarantined....

    July 23, 2014

  • Common Core repeal has state teachers worried about instruction

    OKLAHOMA CITY — With the Legislature’s repeal of tough, new English and math standards known as Common Core, education leaders said they’re concerned Oklahoma students will fall further behind their counterparts in more than 40 states ...

    July 22, 2014

  • Highway Patrol sees spike in number of applicants

    OKLAHOMA CITY — Two bills that passed the Legislature this past spring have sparked an increase in the number of applicants to join the Oklahoma Highway Patrol, officials said....

    July 20, 2014

  • 1M visit Okla. parks

    OKLAHOMA CITY — A new report from the National Parks Service shows that more than 1 million people visited Oklahoma’s national parks in 2013 and spent $17.2 million. Oklahoma has thee national parks: Washita Battlefield National Historic ...

    July 20, 2014

  • Unemployment rate falls to 4.5 percent

    OKLAHOMA CITY — The Oklahoma unemployment rate was down one-tenth of a percentage point to 4.5 percent in June. The figures released Friday by the Oklahoma Employment Security Commission show that while the number of Oklahomans without a ...

    July 20, 2014

  • Gay Marriage Oklahoma Court reverses ban on gay marriage

    OKLAHOMA CITY — A federal appeals court rulied Friday that Oklahoma’s ban on gay marriage is unconstitutional, spurring celebration among gay rights activists but sparking sharp anger among Republican leaders in a conservative state that ...

    July 19, 2014 1 Photo