The Norman Transcript

August 23, 2013

Complaint filed against OKC phone company

The Associated Press

OKLAHOMA CITY — Oklahoma Corporation Commission staff have filed a complaint against an Oklahoma City telephone company involved in a low-income phone subsidy program called Lifeline.

The complaint says Icon Telecom Inc. didn’t obtain birth dates and partial Social Security numbers for tens of thousands of subscribers to determine their eligibility for the program.

Only one Lifeline service is allowed for each household.

The filing says a review of subscribers shows multiple customers with the same post office boxes, dates of birth or mailing addresses.

It lists 40,902 violations and asks the company to come into compliance or face fines of up to $500 per violation.

Icon attorney George Makohin said that the company had been cooperating with commission staff and said the filing of the complaint is disappointing.

— AP